Who we are
- ECOC Exhibition
- Optical Connections
[A separate policy exists for Queen’s Award Magazine]
The ECOC Exhibition website and Optical Connections website (“websites”) are maintained by Nexus Media Events Limited (company number 01993193) with its registered office at 210 Canalot Studios, 222 Kensal Road, London, W10 5BN.
Nexus Media Events defines its customers as:
– Trade show visitors, exhibitors and sponsors
– Conference delegates
– Market Focus Speakers
– Optical Connections subscribers and advertisers
– Other individuals with whom Nexus Media Events maintains business relationships or communications.
When do we collect personal data and what personal data do we collect?
You do not have to give us any personal or professional information in order to use our websites. However, if you wish to register on this website, subscribe to a service, book a stand or visitor ticket to our events, request information or provide content for inclusion in our publications we may collect personal information as detailed below.
We may collect personal data about you as follows:
- If you exhibit at, or visit, any of our exhibitions, we will collect your contact details and the other information you provide to us when booking your stand or ticket.
- If you fill in forms on our websites, we will collect your professional information and the other information you provide in the form.
- If you contact us by any other means (e.g. email or telephone), we may keep a record of that contact and the information you provide us at that time.
- If you ask to be added to our marketing database, we will collect your professional information and your preferences as to the types of marketing information you would like to receive from us.
Professional Information includes, but is not limited to, name, job title, company name, company address, phone number, email address, as well as questions answered on survey or registration forms, and your preferences as to the types of marketing you would like to receive from us.
Other information collected via our websites and Cookies
If you visit our websites, we will collect information about your visit, namely what web pages you visit, how long you stay on each section of the websites and what links you click on.
We do, this using Google Analytics, in order to improve the experience for visitors to our websites as part of an ongoing process. Google Analytics does not store any personal details about you and we do not allow Google to share or use any of the data gathered.
For more information about the cookies we use on our websites, please see our cookies policy.
Google Analytics stores information about:
- the pages you visit on our site
- how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site
Learn how to remove cookies set on your device http://www.aboutcookies.org.uk/
Links to other websites
How do we use your personal data?
- If you exhibit at, or visit, any of our exhibitions, we will use the information you provide to carry out our contractual obligations to you.
- If you visit our websites, we will use information about your visit to help us make our websites experience as user-friendly for as many visitors as possible on the basis that we have a legitimate interest to do so.
- If you enter a submission or article for Market Focus or for Optical Connections we will use the information you provide for the purpose of processing your entry and for ancillary administrative purposes on the basis that you have consented to us doing so. We may also feature you in our Optical Connections Magazine, or ECOC Exhibition event materials.
- If you fill in forms on our websites, or contact us by any other means, we will use the information you provide to respond to your enquiry or contact on the basis that we have a legitimate interest to do so.
- If you ask to be added to our marketing database, we will use the information you provide to send you information about our organisation and services in accordance with your stated preferences. We will do so on the basis that you have consented to us processing your personal data in this way. You can stop receiving marketing information from us at any time as these communications provide easy ways to unsubscribe or update your preferences.
At trade shows
If you attend Market Focus at ECOC Exhibition we may scan your visitor badge at the Market Focus Theatre, through such attendance and scanning you agree to the retention of your professional information for data analytics purposes and agree to the passing of your professional information to the Market Focus speaking company who may contact you in relation to the session. Similarly, if you agree to have your badge scanned at an exhibitor company’s stand is agreeing to their professional information being retained and used by that exhibitor company for marketing purposes.
Virtual Attendee Policy
Nexus Media Events will use the personal information provided during the registration process to host and manage this digital event, and for analysing visitor traffic in order to improve the event experience for attendees as part of an ongoing process.
During registration, you may have chosen to withhold permission to share your data with third parties (exhibitors and sponsors), however when entering a virtual exhibition booth, your personal information will be shared with the exhibitor or sponsor to allow them to engage with you. If you accept a connection or meeting invite, then your full contact details will be shared directly with another attendee, sponsor or exhibitor.
Where do we store your personal data and how it is kept secure?
Some of the information you provide to us will be transmitted electronically, e.g. information provided via our websites or by email. We would remind you that information transmitted via the internet is not completely secure and although we will do our best to protect any information transmitted in this way, we cannot guarantee its complete security.
We have put in place appropriate security measures to prevent your personal data being accidentally lost, accessed or used in an unauthorised way, altered or disclosed. All information you provide to us is stored on our secure servers located in the United Kingdom. No information you provide to us is transferred to, or stored at, a destination outside the European Economic Area except with your prior consent.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Who do we share your personal data with?
We may disclose your personal data to third parties as follows:
- If we are under a duty to disclose or share it in order to comply with any legal obligation (for example our auditors, our insurers and HMRC).
- With the other companies in our group for administrative and reporting purposes on the basis that we have a legitimate interest to do so.
- With the suppliers, we engage to produce exhibition materials and Optical Connections magazines on the basis that we have a legitimate interest to do so.
- If you exhibit at our any of our exhibitions, we may pass your details to our stand builders and similar suppliers/contractors (or we may provide their details to you) on the basis that we have a legitimate interest to do so.
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
How long do we keep your personal data?
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
The table below sets out further details:
|Circumstances in which personal data was provided||How long do we keep it?|
|When you exhibit at, or visit, any of our exhibitions||7 years|
|When we enter into contracts with suppliers||7 years|
|When you contact us via our websites||1 year|
|When you contact us by any other means (e.g. email or telephone) which does not lead to a contractual relationship||1 year|
|When you enter any of our competitions||1 year|
|When you are added to add to our marketing database||Until you ask to be removed or we refresh our database to suppress dormant entries (typically on an annual basis)|
Your rights in relation to the personal data we hold
You have the right to:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
- Websites: www.nexusmediaevents.com/contact
- Email: firstname.lastname@example.org
- Post: Suite 5, Building 60, Churchill Square, Kings Hill, West Malling ME19 4YU.
- Telephone: 01732 752125
You have the right to complain to the Information Commissioner about the way in which we collect and use your personal data: www.ico.org.uk/concerns or telephone 0303 123 1113.