Hall Access

You will need a stand builders wrist band to enter the halls please- CLICK HERE  and complete all details required. These can be collected from the organisers office or at the loading doors.

For security reasons these wrist bands must be worn at all times in the hall and should only be used for build up and breakdown.

Exhibitor badges can be collected at the touch screen registration desks located in the entrance area of Hall 5.1 from Saturday 21st September 12pm. These can be used as a replacement for the wristbands but must be worn.

Exhibition Badges will be valid for  Saturday 21st & Sunday 22nd September and for event days and breakdown.

The halls will remain closed overnight and will open at 8am to exhibitors and close at 10.00pm on build-up days only.

Open Days: Exhibitors cannot remain within the halls after the show closes . The halls will be locked overnight.

Events/ functions/Meetings cannot be held on the exhibition stands after the event closes during event days.

Staffed Stand

It is mandatory for shell scheme or space only stands to be staffed during the event.

Waste Disposal & Waste Management

Please order your waste carts through the Messe webshop, all space only stands are expected to handle their own waste. Any waste left on the stand or in the aisle will be charged back to the exhibitor with a additional fine.

Cleaning of stands

The cleaning of shell scheme and space only stands must be ordered through the Messe Webshop.

Aisle Cleaning

A final cleaning of the exhibition area aisles will be performed once the build up has finished, ready for the event opening.  The aisles must be cleared by 1400hrs, stand construction can remain up until 2000hrs on the 22nd September but only within your allocated stand area.

Personal Protective Equipment – PPE

We the Organisers have a policy for PPE and all elite venues in Europe also follow the guidelines, this is to ensure you and your staff are properly equipped for the building of the stand and to make sure safe working practices are followed. Items that are recommended based on the work that you may undertake on the stand include Protective Gloves, Respiratory protective equipment, Fall arresting devices (mandatory on platforms), Goggles/Visors, Hearing Protection (dependant on conditions and equipment)


All contractors/exhibitors are required to wear high vis vests if they are working on space only stands. This vests are mandatory throughout the build up and breakdown.


During the build up and breakdown periods people working in the exhibition halls, meeting rooms and lounges MUST wear safety shoes. Safety shoes must bear a CE mark and be classified in classes S1, S2 or S3. Safety shoes should be maintained and repaired.

Safety Helmets/Hard Hat Areas
Stand builders working at height – (above 2.5m) – Mandatory Regulation
It is the duty of every employer or those who have control to ensure head protection that prevents the head from vertical and side impact is worn where there is a foreseeable risk injury to the head. The ideal helmet is one that complies with both EN 12492 and EN 397. In areas below people working at height and adjoining gangways there is a significant risk of injury from falling objects and these shall be designated “hard hat “or “areas where hard hats must be worn”.
An approved safety helmet must be worn in the exhibition halls during build up and breakdown.

This is a mandatory requirement.  There is a safety manager onsite who will enforce these regulations. The Safety Manager reserve the right to close down a working area if this ruling is disregarded.


Stand Design & Walling

These basic guidelines must be followed when designing exhibition stands for this event. They have been introduced to ensure an event that is welcoming and not intimidating to visitors with good sight lines and excellent traffic flow.
Where these design guidelines have not been followed stand build approval will not be issued.

  • Low walling is permitted to any open side of a stand to a maximum height of 1.2m. However, access to the stand on at least one side must be a minimum of 3m wide or 50% of the length of the wall if this is smaller (i.e. the stand side is less than 6m in length). All stands must also meet with all relevant health & safety access/egress regulations.
  • Only 40% of any open side is permitted to be `full walling`– i.e. if a stand is 12m wide a maximum of 4.8m of full walling will be permitted.
  • Any build above the height of 1.2m is considered `full walling` and this includes materials, voiles, screens, graphics, showcases, louvred materials, etc.
  • Fascia over open areas not more than 0.5m deep and not sited more 4m high (to the top of the fascia) and not less than 2.5m high (to the bottom of the fascia)

Please also remember:

  • The back wall/side wall of the stand must be finished off to a very high standard if adjoining – all stands must be finished off above 2.5m’s – please check with organisers with regards to your neighbouring stand to see if there have been any design changes or has been moved to a different location before the event.  If there is no neighbouring stand then the entire back and side walls must be finished professionally. Any company that does not comply with this ruling will face a fine.
  • No logo’s on overhead banners or on adjoining walls facing neighbouring stands
  • Any damage caused to the venue structures will be charged to the offending Exhibitor

Space Only Stands 

Stand plans have to be submitted no later than the 5th July – for space only stands to be compliant. Please supply completed Complex Safety File or Non-Complex  Safety File  along with risk assessment/Method statement as required by us the Organisers via the below link ;

Space Only Plan Submission

Please submit your stand plans and health and safety documents for review and approval to our official H&S partner, AbraxysGlobal.  All plans must be submitted via the link below.  All elements of your plan submissions as listed below are required to be able to complete the review.

The plan drawings you submit must detail all the dimensions of your stand construction, a description of your flooring materials (including the height of raised platform floors), plus a description of your boundary walling construction materials, if relevant.

Your stand plan submission should include the following : 

Risk Assessment Form

Method Statement Form

3D Stand Designs & Visuals

Technical Drawings

Your stand plan submission can be completed via this link :

Permission To Build certificates are issued by AbraxysGlobal once all documents have been submitted via the online Smartsheet process and when the review has been completed.    Stand plans emailed to Abraxys directly will not be accepted.

Complex Space Only Stands – NEW

Any stand that exceeds 3.49m’s in height will be subjected to a height charge of £150. All space only stands will be checked by an engineer. Structural calculations will also be required for the stands that exceed 4m metres in height (including the floor height) along with a completed Complex Safety File – stands over 4m’s are subjected to a 399 euros fee paid directly to the Messe Frankfurt, via the webshop link.

Abrasive cutting work, all work with an open flame and dust-producing work

Welding, cutting, soldering, unfreezing, abrasive cutting and all other work that produces smoke or dust must be notified to the organisers before work starts. This work may only be carried out after the work and welding permit has been approved. During the work, the surrounding area must be sufficiently screened off to ensure that there is no danger or emissions. The venue will pass on the cost of false alarms to those who have caused them.


The organiser reserves the right to refuse admission to the exhibition to any person(s) without assigning any reason. They also reserve the right to order the expulsion of any person(s) whose conduct, in the opinion of the organisers renders such a course desirable. Canvassing by unauthorised person(s) is prohibited inside and outside of the event and will incur immediate expulsion or refusal of access to the exhibition. No handbills or placards may be affixed to any part of the building except by exhibitors on their stands and in the press office.

Employment of Labour – Code of Conduct

The organisers are not able to supply labour for handling goods and properties, but DSV UK (formerly GT Exhibitions) the official lifting contractor or your forwarding agent or stand fitting contractor will be able to offer assistance and advice in this area. Please do not employ casual labour in the hall. In the interest of the exhibition the organisers decision on any dispute concerning labour being employed must be taken as final. You should not make payments to labour staff to secure preferential treatment. Please report immediately to the Organisers Office any employees suspected of soliciting money for labour.

Safety and demonstration of products

In order to safeguard people’s health, safety and environment, the EU has common safety requirements that manufacturers must meet in order to freely sell and market products.  Certain products must be marked with the CE marking in order for them to be sold and marketed within the EU.  If a product is marked it means that the product has been deemed to meet the basic safety requirements under one or more EU directives.
The Participant is responsible for the products or substances that are used or demonstrated at an Event do not imply any risk to health and accidents, and that to all other extents meet the requirements in accordance with current applicable laws, regulations and directives.

Fire Extinguishers

All stands must have a fire extinguisher within their stand. These can be ordered through the Frankfurt Messe webshop. CLICK HERE TO ORDER 

Fire Protection

The storage, safekeeping and use of inflammable and explosive substances, products and objects is prohibited on the Exhibition Site. The use of naked flames and light, flammable liquids, gas and oxygen cylinders on the Exhibition Site is only permitted with the prior written consent of venue.

Emergency Exits, Hall Aisles

The emergency route must be kept clear at all times. The doors along the emergency exit routes must be easy to open over their full width from the inside. Exit doors and escape hatches in the hall floors and the signs indicating their position may not be reconstructed, built over, covered or made unrecognisable in any other way. The aisles in the halls may not be obstructed by left-behind or protruding objects.


Each company is responsible for the cost of making good, restoring or renewing all damages or Dilapidation to the venue caused by the exhibitor or any persons employed or engaged on their behalf.  Dilapidation’s include (by way of example only) marks caused by paint, distemper, mortar or any other adhesive substance (including carpet tape), bolt, screw or nail holes, boarding or any other material attached or adhering to walls, floors or any part of the building.  The cost of making good will be assessed by the organiser and charged to the exhibitor.  In their own interests, exhibitors should satisfy themselves to the condition of their site, both before stand build up and after breakdown.

Exhibitors occupying shell stands are also responsible for the cost of making good, restoring or renewing any damage or dilapidation’s to shell stand structures, floor coverings, light fittings, or any part thereof, whether caused by themselves or by any person or persons employed or engaged on their behalf.  The cost of making good any damage will be assessed by the shell stand contractor and advised to the exhibitor. We advise that you only attach your exhibits by either the following; tape, velcro, patafix. DO NOT PUT ADHESIVE DIRECTLY ONTO THE PANELS, NO ADHESIVE POSTERS/STICKERS ARE ALLOWED TO BE USED DIRECTLY ON TO THE SHELL SCHEME PANELS. It is not permitted to screw, nail, glue paint or in any way cause damage to the Alter Expo  materials or equipment.  Similarly, only the venue staff are permitted to affix wires to the ceilings or other parts of the building. Neither is permitted to mount or dismantle material belonging to Alter Expo, such as stand walls fascia boards, spotlights etc. Should you or your staff cause damage to the venue’s building, hall floor, its furnishings or equipment, you will be held directly responsible.

Alcoholic Beverages 

Please note that it is not possible to bring your own alcohol/catering into the venue including water, wine, coffee machines etc. Contact the official caterers to order.  CLICK HERE TO ORDER

Young people

Persons under the age of 18 years are not allowed admission to the exhibition halls during the build-up, breakdown periods and show days.

Stand Safety

Exhibition stands including equipment and exhibits as well as advertising hoardings must be securely erected so that they are not a risk to public safety, in particular they should not endanger life or health. Care shall be taken during construction and dismantling that any possible consequences of hazardous situations arising from that work remain limited exclusively to the rented stand space.

Empties/storage of materials 

Storing of empties of any kind (e.g. packing and packaging materials) or filled containers (e.g. stand construction materials) at the stands or outside the stands in the halls is prohibited. All storage items, empty/ filled containers must be delivered to the designated storage area. This service can be organised through DSV UK (Formerly GT Exhibitions). The expense will be with you the exhibitor. Packaging and other flammable materials may not be stored in the exhibition halls during the event.


Any damage caused by the exhibitor or his/her agent in the exhibition grounds, its buildings or facilities, as well as rubbish left behind will be removed at the end of the event by the venue at the expense of the exhibiting company. All damage and remaining rubbish must be reported to Organisers.


Only laminated safety glass suitable for the relevant purpose may be used. Edges of panes of glass must be machined or protected in order to exclude any risk of injury. Tempered plate glass components must be marked at eye level. Any other appropriate versions may be permitted upon application, once the required specifications shall be submitted.

Advertising Material/Presentations & Noise

Lettering referring to the stand or exhibits, company or brand logos must not exceed the prescribed construction height.  They should contribute towards a harmonious overall impression.  Presentations, optical, slowly moving or acoustic forms of advertising are permitted, as is the reproduction of music, provided that they do not cause annoyance to adjoining stands, to congest in the aisles, or drown out announcements by the fair authorities in the halls.  The volume must not exceed 80 dB (A) at the boundaries of the stand, loudspeakers must be mounted facing into the stand. Wireless Microphones may not be used without permission – please contact us the Operations Team. Exhibitors are only permitted to distribute printed matter and to conduct advertising on their own stands.

Closed Rooms

All closed rooms must have a vision panel.


Upholstered seating must be non-combustible and marked with the appropriate EU standard.

Disabled Access

Stands should be designed to ensure that it is not unreasonably difficult for a disabled person to access their stand as required by the Disability Discrimination Act 1995. Platforms that exceeds 38mm in height or a part platform that exceeds 20m² AND 38mm in height, MUST ensure that it is accessible to the disabled visitor and should contain clear and specified access and constructed in such a way as to conform to the following:-

Bevelled with a ramp of no more than 5° (1:12 gradient); A minimum of 1000 mm wide; and fitted with a handrail on each side or other such division to avoid any trip hazard resulting from the change of floor levels.


Doors and gates forming part of an escape route shall be hung to open in the direction of escape, clear of any steps or landings, and shall where necessary be recessed so that when open they do not obstruct the required width of any gangway, corridor, passageway, staircase, landing or other escape route. Such doors shall be free from fastenings other than panic bolts of type and pattern and installed in accordance with BS EN 1125. Doors serving staff areas may be provided with simple lever handles, complying to BS EN 179, or push pads complying with BS EN 179.

Where any door or gate is at the head or foot of stairs, a landing shall be provided between the door or gate and the top or bottom step. The depth of the landing shall not be less than width of flight.

In exceptional circumstances and where permitted, any inwards-opening door or gate used by more than 50 persons, shall be so arranged, that it can be locked back in a way that requires a key to release it and, when locked back, it does not form an obstruction or reduce the required width of an exit. A notice stating “THIS DOOR TO BE KEPT LOCKED BACK IN THE PUBLIC POSITION WHILST THE PREMISES ARE OPEN TO THE PUBLIC”, in 10cm letters must be displayed adjacent to the door.

Fumes, Vapours, Gases, Liquids, Dusts and Fibres

Any exhibit, process or feature that is likely to generate and/or emit gases, vapours, liquids, fumes or dusts into the venue shall be so constructed so as not to be prejudicial to health or a nuisance and shall comply with the requirements of the Control of Substances Hazardous to Health Regulations.


  • Gases
    Formless fluids usually produced by chemical processes involving combustion or by the interaction of chemical substance. A gas will normally seek to fill the space completely into which it is liberated e.g.: nitrogen gas widely used in vessels due to its chemically inert properties.
  • Vapours
    The gaseous form of a material normally encountered in a liquid or solid state at normal room temperature and pressure. Typical examples are solvents, e.g. thinners that release vapours when the container is opened.
  • Liquids/Mists
    A state of matter with definite volume but no definite shape, like water. The routes of entry for liquids could be ingestion and skin contact. If finely dispersed, they become a mist and therefore inhalable.
  • Fumes
    Solid particles formed by condensation from the gaseous state e.g. lead fume.
  • Dusts
    These are solid airborne particles, often created by operations such as grinding, crushing, milling and sanding e.g. MDF dust. The size of the dust particles is important as there is a difference between inhalable and respirable dusts and the nature of the hazards they present.
  • Fibres
    Dust may be created that is made up of tiny fibres e.g. textile fibres. The fibres may become airborne during certain processes. The fibres may be so small that they fall into the respirable range and as such may be inhaled deep into the lungs.
  • Smoke
    A substance made up of small particles of carbonaceous matter in the air, resulting mainly from the burning of organic material, such as wood or coal.  Full details of the hazards arising, how they are harmful to health and the range of control measures which will be implemented must be provided to the venue at least 28 days before the event by the submission of a suitable and sufficient COSHH assessment carried out by a competent person.
    The show organiser must ensure the level of risk is reduced to as low as is reasonably practicable and to this end eliminate exposures to substances harmful to health.

Smoking Ban

Smoking on the Exhibition Site is only permitted in the smoking areas expressly designated for this purpose. This also applies to e-cigarettes and steam.

Escape Routes and Technical Facilities 

All emergency exits, stairways, staircase forecourts, traffic routes, fire alarms and extinguishing equipment (hereinafter referred to as “Escape Routes”) on the Exhibition Site must be kept clear at all times. This also includes all access routes to the Exhibition Site over their entire width. They must be clearly visible and can be used without obstruction. Electrical distribution boxes, electrical routes, ventilation pipes as well as gas and water pipes may not be blocked either completely or partially. Any items belonging to the contractual partner which obstruct Escape Routes and/or technical facilities must be removed immediately by the contractual partner on the instructions of the venue or organisers.

CLICK HERE for further Stand Building and Safety Regulations – the link contains additional information including;

Exhibition of Motor Vehicles

Balloons/Flying Objects

Laser Displays/ Equipment/ Laser Pointers

Night sheets

Compressed Gas/Air