Entry and Exit Times

Entry to the halls is allowed from 0800-2000hrs on Friday 20th September and from 0800-2000hrs on Saturday 21st September for set up of space only stands.  And from 0800 until 2000hrs on Sunday 22nd September for shell scheme exhibitors and space only stands.

Any shipments for shell scheme stands arriving before Sunday 22nd September will be diverted to the official freight handler’s advance warehouse and handling charges will apply. Off-loading of goods and loading of empties is only permitted until 2000 hrs on 22nd September. Off-loading and loading is not permitted on the opening morning of the show and during the show open hours.

Breakdown – All exhibition material must be removed from the halls by 1600 hrs on Thursday 26th September. The organisers reserve the right to remove any materials from the halls after this time and forward any charges to the exhibitor concerned. The exhibitor may also incur penalty charges from the venue. No vehicles will be given access to reload or deliver empty packaging until approx 1730 – 1800 hrs on Wednesday 25th September.

Delivery and Lifting of Exhibits

Only full load trucks should be sent direct to site and should arrive during the official build-up dates and times as shown above. All vehicles over 3.5 tons delivering directly to the venue must be pre-booked and a time slot allocated.

The venue delivery address is: –

ECOC 2024

All vehicles from outside the United Kingdom will require Customs clearance which can be arranged by the official freight contractor.  More information can be found in their Shipping Instructions

To speed up the unloading process, all vehicles over 3.5 tons MUST be unloaded by the official freight handling contractor, GT Exhibitions Ltd. and their handling charges will apply. All loads must be palletised or crated. Any loose loads will be billed additional handling charges.  Unloading and reloading must be pre-booked at least 3 weeks before the build.  Any vehicles that are booked after this date will incur a late booking fee.

Vehicles 3.5 tons or under can unload by themselves and have 45 minutes to unload but must then depart the unloading area immediately.

Please ensure the driver has details of the company/stand no. they are delivering to, and on the breakdown, who they are collecting on behalf of.

Shipments other than full loads should be sent to the official freight forwarder’s advance warehouse between the 18th September and 17th September where they will be held until your move-in date and delivered to your stand.  There will be a charge for this.  All warehouse shipments from 0utside the United Kingdom will require Customs clearance, which can be arranged by the official freight contractor.  More information can by found in their shipping instructions.

Please ensure the driver’s paperwork and packages are clearly marked with the show name, exhibitor name and stand no.

Goods may also be collected from the advance warehouse at the close of the event from Monday 9th October onwards.  Hauliers/transport companies collecting must know for which exhibitor they are collecting, the hall and stand no. and official freight contractor’s job number, which will be advised to you before the close of the event.

It is essential that unpacking in the halls is restricted to small exhibits or those items, which cannot travel out of their cases without risk of damage. You or your agent should therefore arrange for your shipping or transport contractor to unpack major items away from the hall.

Full information on shipping & handling, including the advance warehouse address, and the time slot application form can be found in the official shipping instructions for the show.

To ensure the efficient entry of exhibits, only the following contractor will be permitted to operate mechanical lifting equipment at the venue: –

GT Exhibitions Ltd
25-27 Blackwell Drive
Essex, CM7 2PU
United Kingdom
T: +44 (0) 1376 567567
F: +44 (0) 1376 335034
C: Steve Andrews or Matt Cross
E: or

If you require assistance for the unloading, lifting and positioning of your exhibits you must make arrangements with this contractor. GT Exhibitions can also assist with any freight forwarding requirements you may have and have partners in your country that can assist in door to door shipping.  Please contact GT for details of your local agent.

Please note, exhibitors using GT’s door to door, via warehouse or from airport/sea port services DO NOT have to apply for a time slot.

Weight Loads

No load in excess of 5 tons per square metre is permitted to be placed on the floor of the Halls

Storage – packing cases etc

The organisers are unable to provide storage for packing cases, etc. These must be removed from the areas around your stand before the halls are opened for the exhibition. You should therefore make prior arrangements for the safe keeping of such items with the appointed handling contractor, GT Exhibitions or with your shipping and forwarding agent.

Whilst every effort is made to return your empty packaging as quickly as possible, it can be some hours before everything is delivered back. We therefore, recommend that you do not book return flights for immediately after the close of the exhibition.
Please note, that exhibitors are forbidden to store exhibits or packing materials behind their stands due to the fire risk.

Courier Shipments

Courier shipments (FedEx, UPS, DHL, etc) should be addressed to GT Exhibitions advance warehouse and never direct to show-site. There is a charge for this.

For shipments originating from outside the United Kingdom, the only commodity that should be sent is printed matter, with a very low value. Even then we cannot guarantee your courier company will deliver the goods without problems. The duties and taxes payable box should be for the account of the shipper. It is vital the waybill mentions ECOC 2023 and the exhibitor name, stand no & Hall no. It is also imperative that you send a pre-advice of your shipment to GT Exhibitions prior to arrival, with a copy of the waybill and invoice/packing list. Failure to pre-advise GT Exhibitions means they are unaware your shipment exists and subsequently cannot be held responsible if it is not delivered to your stand.

Depending on the courier company you use and the commodity you are sending, the goods from outside the United Kingdom may get held in UK Customs. Please see paragraph below regarding Customs clearance.

Full information on courier shipments and where they can be sent can be found in the official shipping instructions for the show.

Customs Clearance

We strongly recommend you utilise the services of the official freight forwarder, GT Exhibitions Ltd. who can assist you on all Customs matters and as an alternative to the ATA Carnet can clear temporary goods under a temporary goods under a temporary import bond.

Courier shipments arriving from outside the  United Kingdom import that require Customs Intervention by GT Exhibitions will be billed to the exhibitor accordingly and these costs can be very high.

Return Shipping

Exhibitors who utilise the services of GT Exhibitions on the inbound will be visited by them during the show, to discuss return shipping requirements. Those exhibitors who do not use GT Exhibitions on the inbound can also make arrangements to ship back with them and should visit their service desk/on-site office before the show closes. Return shipping labels will be available for those exhibitors who need them.  If you are using a courier company such as FedEx, UPS, DHL, etc. for your return shipment you should book them to collect from the advance warehouse and bring return waybill and barcoded labels with you and attach them once you have packed away.  Please also bring a commecial invoice/packing list that will be required by the courier company.  GT Exhibitions can print and attach on your behalf but a fee for this service will apply.

Truck Parking

Once off loaded, trucks can remain on-site in car park 5 at the SEC for the duration of the tenancy period.  There is no parking charges for trucks that are involved in the production of the event.