Contractor Badges

Contractor badges for build up and breakdown for all contractors/exhibitors will need to be downloaded or requested before the event to access the halls.  For security reasons these badges must be worn at all times in the hall and will be required our staff to gain access into the hall.  NB: Exhibitor Badges can be used to access the halls on Sunday

CLICK HERE to download the badge

Exhibitor Badges & Data Capture

Exhibitor badges & Data Capture Devices can be ordered before the exhibition online.  A unique URL will be emailed to you from the registration company Circdata where you can create your own unique username and password.  Please note Badges must then be collected onsite at the registration desk during the build-up of the event.  Please see below registration open times.

Exhibitor Badges
Registration for exhibitor badges for your team is now open. Please log into your account to register your staff.
Click here for exhibitor badge registration
Badges for onsite staff at the event in Basal are unlimited.
(You will also be able to select 5 staff for your virtual booth at the virtual catch up and these can be amended at any time.  Your virtual badges will allow you access to the onsite and online event).

Registration Open Times 

Saturday 17th September         1200 – 1800
Sunday 18th September           0800-1800
Monday 19th September         0800-1700
Tuesday 20th September         0800-1700
Wednesday 21st September   0800-1600
For security reasons these badges must be worn at all times in the hall and will be required for your staff to gain access into hall.

Organisers Office 

The Organisers Office will be located in Hall 1 . The office will be open from 0800 hours Friday 16th September, please come and see us with any queries that you may have.
If you have any questions please email us  us:

Early Access

The hall will be open from 0800 until 17.30pm on open days.  If you would like visitors to enter the hall before the show open times please contact Operations or come and see us in the organisers office during the event.
All meeting and functions must end by 5.30pm on Monday & Tuesday in the hall and must not overrun. No meetings can exceed 4pm on Wednesday 21st September.

Official Contractor Logo

All Official Contractors for ECOC 2021 will show the Official Event Logo shown.


Hotel Information & Booking


Please be advised that ECOC has agreed preferential rates for its participants with 

For assistance with group or individual bookings, please contact


Online Booking available until 

ECOC works with one agent to ensure that:

Your hotel reservations are officially part of ECOC
The hotels rates have been individually negotiated for ECOC and are exclusive to ECOC participants
Your hotel reservations, privacy and personal data are completely secure

Please note:  is the only official housing company associated with “ECOC 2022”. While other hotel resellers may contact you to offer accommodation for your trip, they are not endorsed by, or affiliated with the event and entering into financial agreements with such companies can have costly consequences.


Visa Letters

If you require a letter of invitation for visa purposes, please complete the Letter of Invitation Form.  Please note ECOC management is not able to contact Embassies on behalf of any individual wishing to attend the ECOC Conference & Exhibition.


  • Twenty-four hour security will be provided throughout the tenancy.  However, the organiser expressly decline responsibility for any loss or damage which may befall the person or property of the exhibitor. The exhibitor must take responsibility for the security of all items in their stand and personnel items.  Show Management & Security personnel will try to guard against theft and damage, but the ultimate burden falls on the exhibitor.
  • Although the organisers take every precaution to ensure that every risk is minimised it is recommended that exhibitors take the following action:
  • Make sure you arrive prior to the official opening time and do not leave your stand at night before visitors leave the centre.
  • Business tools such as laptop computers, recorders, calculators and give away items are the things most often stolen. They should be guarded and stored safely at night.
  • Thieves will also take personal items such as purses, mobile phones, suit coats and toolboxes. Do not leave personal items unprotected in your booth.
  • Alternatively items can be removed from the building.  Pass out authorisation can be obtained from the organisers office.
  • Please note that the build-up and dismantling days are vulnerable periods.  Companies are recommended to never leave their stand unattended and to take all valuable and portable items with them as soon as the exhibition closes.
  • Please ensure that any incident involving the loss of property is reported promptly to the Organisers Office. Failure to do so could result in refusal by insurance companies to meet your claim.
  • Lost property can be collected from the organisers office during the event.  However, after the event all items will be given to the venue.
  • Consider covering your exhibit with some sort of cloth at the close of each day.  The psychological deterrent makes it more difficult for people to handle merchandise or take photographs of your products. Criminals often look for the easy target first. You can hire your own security guard for your stand at your cost.

We urge all exhibitors to have insurance for all personal items & business equipment (in the event of theft or damage), accident insurance and public Liability to cover visitors to the stand.

Theft from stand
In case of theft the following procedure has to be followed:
1.  Lodge a written complaint within 24 hours with the exhibition organisers & the local police to obtain a crime number.
2.  Take any steps required by the laws and regulations in force to maintain recourse against third parties.

To order security overnight contact.:

Hardwire Connection and WIFI Connection

There will be free WIFI access available in the exhibition hall but please note this will only be suitable for browsing the internet and is not suitable for downloading or streaming. We advise you order a hardwired connection if you need continuous access to the internet, this will affect the free network service we are providing.

The network name will be:

The password:

If you are showing Demonstrations or making presentations you will need to order a hard wired internet connection for your stands as we cannot guarantee the speed or access to the wireless network.  Hard wired connections can be ordered through the Basel Messe

Contact them direct at:

CLICK HERE to order



Private WIFI Network

It is strictly prohibited to create your own Private WIFI Network with a router.  This will interfere with the free service to the network that we the organisers are providing.

Any network that us the Organisers or the Bordeaux Expo have not been notified of will be closed down as any private networks can be located within the hall.

Press Office

The office is located within the exhibition hall
The room will be open as follows:
Monday 19th September: 0900 – 1700 hrs
Tuesday 20th September: 0900 – 1700 hrs
Wednesday 21th September:  0900 – 1600hrs
Exhibitors can drop their press packs on Sunday 18th September to the organisers office and hand to the member of staff.

Stand Catering & General Catering

Catering points are located within the Basal Messe for drinks and snacks. Exhibitors can place their stand catering through the official catering company. Your catering order will be delivered to your stand at the day and time of your choice.
Exhibitors are strongly advised to take advantage of the stand catering facility to meet their requirements during exhibition open hours to avoid queues at the restaurant & cafes within the venue.

Please note that it is not possible to bring your own catering into the Bordeaux including water, wine, coffee machines etc.

Photography and Videotaping

Photography must be limited to just images of your own booth.  Photography is prohibited on the exhibition floor.  Any photography and videotaping must be approved by the exhibition organisers.  Please visit the organiser’s office to submit your request.
Photographing & recording of other companies products and stands is strictly forbidden and we the organisers have the right to eject anyone from the exhibition caught doing so.
We do strongly advise you cover your displays overnight, this will discourage any persons wishing to take photos before the show opens.

Copyright Protection

As Organisers we take a very strong view on Copyright infringement; any company reported infringing these rights will be immediately ejected from the exhibition.
If a successful prosecution is bought by the affected company, a further ban would be imposed on the prosecuted company from exhibiting at future ECOC events.

Handout/ Leaflets 

All promotional material must be handed out from your stand area, companies are forbidden from handing out leaflets in public areas ie: Catering points, registration areas and venue restaurants.

Medical Emergencies/ First Aid

Please come to the organisers office located within hall 1 and report any medical instances. The paramedic will attend to where the incident has occurred, once it has been reported.

Fire Assembly Point

In the unlikely event of an evacuation an alarm/message will be broadcast over the PA system from the

Messages/PA Announcements

During the exhibition its use has to be restricted to Organisers announcements and emergencies only.

Disabled Facilities at Messe Basal 

All the visitor entrances to the Basal Messe are wheelchair accessible.
Wheelchair hire is not available at the venue and this should be arranged via your own medical service or first aid provider. If you need to book a disabled car space, please contact us the Organisers.

Cash Points

Cash points are not available at the venue.

Smoking/Alcohol & Drugs

Smoking, drug taking and the consumption of alcohol are strictly prohibited inside the venue premises AT ALL TIMES.  All users of the Messe Basal are requested to comply with, and to enforce these rules everywhere in the premises.  Smoking areas are located outside the entrances to the building.


No person under the age of 18 years can be admitted to the exhibition either during build-up, open days or breakdown. This rule also applies to the exhibitors/contractors children. The organisers have to rigidly enforce it to comply with the safety regulations of the exhibition.


Parking Information

Build up & Exhibition period



Animals are not admitted into the Messe Basel.


The ECOC team is warning all exhibitors not to respond to any correspondence sent to them by Exfo-Guide/ operating out of Slovakia and previously Mexico.   Some exhibitors had received a solicitation from this company that claims to be collecting descriptions for the Exhibition Show Guide for ECOC 2021 and will do again for 2020.  The form for completion has been constructed to obtain a three-year financial commitment and cleverly headed to give the impression that it is for the ECOC guide.  We have been warning exhibitors for several years regarding this deceptive practice including a company called FairGuide/Construct Data based in Austria which could be the same company and was actually sanctioned by the Austrian Government due to their deceptive practices. ECOC is no way affiliated with this/these companies.  If Expo-Guide/Fairguide contacts you either by e-m1il or letter regarding purchasing advertising space in any ECOC related publication do not respond to them and do not give them credit card information.
Data List – Emails
We the organisers do not have any agreement with any external companies with regards to the data we collect at the event. Please do not respond to any company that is suggesting they can sell you any information connected with ECOC.  Emails are being sent stating that these people are working with and for ECOC. This is false information.


The Exhibitor should take out independent full insurance to cover the cost of any unforeseen cancellation of the Exhibition by the Organisers to the full value of its own schedule of exhibiting costs. This includes but is not limited to communicable diseases and / or pandemics. The Organiser specifically does not offer or include insurance coverage for such potential situations and the Exhibitor is and remains fully liable for its own insurance.