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You are receiving this newsletter as you are the designated contact for your company. If the contact for your company changes, please contact us with any amendments or update the 'my account' section of your online account. The details are stored under 'my account' followed by 'my profile'.


In this newsletter:

Service Surcharge deadline Gothenburg congestion charge
Electrical Sockets  NEW - Unloading of Lorries/cars/ vans
Exhibitor Badges WIFI Connection 
Hall Access Safety Equipment
New mandatory insurance Build Up and Breakdown Times
NEW - Waste Disposal & Waste Management Social Events / Promotional opportunities 

NEW FOR 2017 - Service Surcharge - Deadline 18 August

For this year the Svenska Massan who are the sole contractor for most services (excluding electricity) will charge a 50% Surcharge for any orders made after the deadline date (18th August) or for onsite orders - we strongly advise you to order all your stand requirements by the deadlines stated in the online order forms section. The services include: Furniture, Internet, Water Connections, Rigging, Catering etc.

Electrical Sockets – Shell Scheme Stands & MR Rooms

All electrical sockets that are fitted on the shell scheme stands will be a European Socket – please see below:


The electrical power is 500w (2 amp) – if you wish to increase this power please contact Bill Moule & Sons:

Exhibitor Badges

Please contact us the Organisers if you have not received your username & password to register for exhibitor badges.

Hall Access 

The venue is accessible only to persons in possession of a valid exhibition badge or contractors badge. 
Please CLICK HERE for Contractor badges for build up and breakdown. Please can these be completed before you arrive onsite. Badge holders or additional badges can be collected from the Organisers desk in the service centre located near the loading doors or entrance 2 from the car park into the hall.
For security reasons these badges must be worn at all times in the hall and should only be used for build up and breakdown.
Exhibitor badges can be collected at the registration area from 12pm Saturday 16th September.
The halls will remain closed overnight and will open at 8am to exhibitors and close at 5.30pm. Exhibitors cannot remain within the halls after this time as the halls will be locked.
NO Events/ functions can be held on the exhibition stands after the event closes on event days including build up and breakdown.


New for 2017 Exhibitor Liability insurance (Compulsory), Svenska Massan will charge each exhibiting company 1400 SEK regarding Insurance Policies. Each exhibiting company has to have Liability insurance to exhibit in the venue. If you have an existing policy with your own insurance company, you will be required to send a copy of the documentation to the venue to avoid the charge. 

NEW - Waste Disposal & Waste Management 

NEW For ECOC 2017 only, there will be an environmental station placed within the halls. This station consists of bins that all exhibitors/stand builders must use to dispose of their basic stand waste. If you need to dispose of Large Bulk Waste or Hazardous Materials you must contact the Operations Team



NEW FOR 2017 - Gothenburg Congestion Charge 

When entering the city of Gothenburg there are traffic cameras located on all main highways and roads. The camera's register the vehicle details and a invoice will be sent after your trip. This legislation applies to all cars/lorries registered in Sweden and Europe. Please see the click on the link about the congestion charges and any questions you might have: 

Mandatory - Unloading of Lorries/cars/ vans 

All vehicles unloading/loading for build-up and breakdown have a time limitation of 30 minutes. All vehicles that arrive for unloading/loading at the Svenska Massan must book in a time slot with GT Exhibitions - please click here for more details It is not possible to arrive to unload without booking a time slot. Parking for Lorries There is no facility for lorry parking at the venue. Parking for lorries is situated approximately 15 minutes outside of Gothenburg center. Address: Stig Center Post Code: 422 46 Hisings Backa MAP : CLICK HERE

Price 100 Sek/day. Payment can be made with either cash or credit card in Swedish crones or Euro at the parking area not at the venue.


WIFI Connection

There will be free WIFI access available in the exhibition hall but please note this will only be suitable for browsing the internet and is not suitable for downloading or streaming. We advise you order a hardwired connection or WIFI can be ordered for exhibitors if you need continuous access to the internet, this will not affect the free network service we are providing.
Private networks are prohibited within the hall as this affects the free WIFI service that we the organisers provide.  Please can you contact us directly if you do require a private network.  CLICK HERE to contact the ECOC Operations Team.
Any network that us the Organisers or the Svenska Massan have not been notified of will be closed down as any private networks can be located within the hall.
The network name/SSID for the ECOC wifi will be: ECOC2017
No username or password will be required to gain access
If you are showing Demonstrations or making presentations you will need to order a hard wired internet connection for your stands as we cannot guarantee the speed or access to the wireless network.  Hard wired connections can be ordered through the Svenska Massan.
Svenska Massan koncernen
T: +46 (0) 31 708 81 13

Safety Equipment 

High Vis Vests

All contractors/exhibitors are required to wear high vis vests if they are working at height on space only's stands.
During the buildup and breakdown periods people working in the exhibition halls, meeting rooms and lounges MUST wear safety shoes. Safety shoes must bear a CE mark and be classified in classes S1, S2 or S3. Safety shoes should be maintained and repaired.
Safety Helmets/Hard Hat Areas
Stand builders working at height - (above 2.5m) - Mandatory Regulation
It is the duty of every employer or those who have control to ensure head protection that prevents the head from vertical and side impact is worn where there is a foreseeable risk injury to the head. The ideal helmet is one that complies with both EN 12492 and EN 397. In areas below people working at height and adjoining gangways there is a significant risk of injury from falling objects and these shall be designated “hard hat “ or “areas where hard hats must be worn”.
An approved safety helmet must be worn in the exhibition halls during build up and breakdown
This is a mandatory requirement.  Operation Managers will be monitoring the hall floor during build up and reserve the right to close down a working area if this ruling is disregarded.

Click here for exhibition opening times and build up and breakdown information.


Sweden MEETX is the official provider of hotel rooms for exhibitors, visitors and conference delegates partaking in ECOC 2017 and a number of hotel rooms in different price categories have been pre-booked in Gothenburg for the event.

Hotel Gothia Towers is the venue hotel located in direct connection to the exhibition and conference venue, the Swedish Exhibition and Congress Centre (Svenska Mässan).

Book your room free of charge via the online booking service. Your booking is immediately confirmed by e-mail. Payment can be made by credit card or by invoice for Swedish organizations with Swedish VAT number. All prices quoted are in Swedish Kronor (SEK) and excludes 12 % VAT.

All rooms include breakfast and free WiFi.

Book your hotel room via the online booking service

If you have any questions, get personal service or if you wish to make a group booking of more than 10 rooms, please contact us via email or telephone. All changes and cancellations shall be sent by email.

Phone: +46 (0)31 708 86 90

Social Events - dates for your diary

Exhibitor Party, Tuesday 19 September. 17:00-18:00
Place: Registration Area
Price: Free to attend 

As an exhibitor you are welcome to attend the social program for the conference at a reduced price. All VIP guests of the conference are invited to the concert before attending the VIP dinner, this is an excellent opportunity to mingle with the VIP guests and also the delegates of ECOC.
Please note that there is a limited number of tickets - deadline 18th August 
Get Together, Sunday 17 September
Place: Svenska Mässan Exhibition & Congress Centre, Hall F
Price: 100 sek excl. vat (125 sek incl. vat)
Pre-registration is mandatory - 
Welcome Reception, Monday 18 September
Hosted by the city of Gothenburg together with the conference
Place: Universeum
Price: 200 sek excl.vat (250 sek incl. vat)
Pre-registration is mandatory - 
Concert, Tuesday 19 September
Classical concert with musicians from the Gothenburg Symphony Orchestra
Place: Concert Hall
Price: SEK 100 excl. vat (125 sek incl. vat)
Pre-registration is mandatory - 
Conference Dinner, Wednesday 20 September
Place: Kajskjul 8
Price: SEK 500 excl.vat (625 sek incl. vat)
Pre-registration is mandatory - 

Conference Program

As an exhibitor you are welcome to attend the Plenary session and Closing session for free without registering for the conference. You are also most welcome to register for the Sunday workshops for a reduced price. Women´s Leadership in Science and Technology is a special event free of charge. For full details click here.

Free Promotional Opportunities

Share your news in the ECOC Exhibition Newsletters

The Visitor Newsletter is emailed to all potential and previous ECOC visitors and conference delegates and so it is a great opportunity to promote your company and products before the show in September. (Please note: there is no charge to include your news in this newsletter). Don’t miss out on this free marketing opportunity for your company, submit your news story via email to the Marketing team. 

Personalised visitor invitation HTML

We can provide free of charge personalised html invitations for you to send to your clients, inviting them to register for the event. With your company logo, stand number and personalised booking link this is a great way to let your customers know you are exhibiting at ECOC 2017. Contact the Marketing Team for more information.


Display your products free of charge in the FTTx Centre

The FTTx Centre features eleven FTTx Zones and exhibitors can display products free of charge.  If you have a new or existing product you would like to feature in the FTTx Centre, please complete the entry form and return to by Friday 18th August to be eligible for consideration.

Visit the FTTx Centre pages of the ECOC Exhibition website for more details on the area. There are also unique opportunities to sponsor zones within the FTTx centre please contact for further details.

CTTS Short Courses

Due to the huge success in recent years, CTTS will again provide free training sessions during the show. Visit the CTTS Training pages of the website for further information.

Enhanced Directory Entry

You can now enhance your company profile on one of the most visited pages on the ECOC Exhibition website. Make sure your company stands out from the rest with an enhanced directory entry.

As an exhibitor you will automatically receive a 60 word company profile entry in the printed show guide and online, but you can now also include your company logo, product announcements, pictures and videos all within the exhibitor A to Z Directory pages from as little as £250.

Don't wait until the show to promote your latest product or company announcements, your enhanced entry will go live as soon as the information is received, so by booking now you could promote your company and products in the run up to the show. Contact Liam Taylor or call +44 (0) 1732 752127 for more details.



ECOC Exhibition team contact details

Event Director - Beverley Lucas
T: +44 (0) 1732 752128

Event Administrator - Michelle Dampier 
T: +44 (0) 1732 752125

Sales Manager - Liam Taylor
T: +44 (0) 1732 752127

Operations Managers
Charlotte Minter and Lianne Bull
T: +44 (0) 1732 752124

Marketing Managers
Catherine Williams and Emma Harvey
T: +44 (0) 1732 752123 (Catherine)
T: +44 (0) 1732 752126 (Emma)

Accounts Administrator - Reza Ismail