Venue & Safety Regulations
Please CLICK HERE for a comprehensive document detailing all of the Venue regulations. It is very imperative that you read this information.
The venue is accessible only to persons in possession of a valid exhibition badge or contractors badge. Contractor Badges can be collected from the Exhibitors Services Centre (located at the rear of the hall by the loading doors) from Friday 8am. Exhibitor badges can be collected at the registration area from 12pm Saturday 16th September.
The halls will remain closed overnight and will open at 8am to exhibitors and close at 5.30pm. Exhibitors cannot remain within the halls after this time as the halls will be locked.
NO Events/ functions can be held on the exhibition stands after the event closes on event days including build up and breakdown.
High Vis Vests
All contractors/exhibitors are required to wear high vis vests if they are working at height on space only's stands.
During the buildup and breakdown periods people working in the exhibition halls, meeting rooms and lounges MUST wear safety shoes. Safety shoes must bear a CE mark and be classified in classes S1, S2 or S3. Safety shoes should be maintained and repaired.
Safety Helmets/Hard Hat Areas
Stand builders working at height - (above 2.5m) - Mandatory Regulation
It is the duty of every employer or those who have control to ensure head protection that prevents the head from vertical and side impact is worn where there is a foreseeable risk injury to the head. The ideal helmet is one that complies with both EN 12492 and EN 397. In areas below people working at height and adjoining gangways there is a significant risk of injury from falling objects and these shall be designated “hard hat “ or “areas where hard hats must be worn”.
An approved safety helmet must be worn in the exhibition halls during build up and breakdown
This is a mandatory requirement. Operation Managers will be monitoring the hall floor during build up and reserve the right to close down a working area if this ruling is disregarded.
SAFETY EQUIPMENT CANNOT BE PURCHASED AT THE VENUE AND MUST BE PROVIDED BY YOU THE EXHIBITOR OR YOUR CONTRACTOR
Insurance - NEW MANDATORY REGULATION
Public Liability (Compulsory)
Svenska Massan will charge each exhibiting company 1400 SEK regarding Insurance Policies. Each exhibiting company has to have Liability insurance to exhibit in the venue. If you have an existing policy with your own insurance company, you will be required to send a copy of the documentation to the venue to avoid the charge.
Please contact E: Caroline.Bender@svenskamassan.se for further information.
Painting and Handling of Chemicals - NEW
Products containing organic solvents may not be used within the Svenska Massan premises. Examples of these are contact adhesives, spray paint and sprays containing petroleum thinner as a solvent. In Sweden there is a general prohibition against the use of spray painting. You must apply for a permit - please contact us the Organisers
If you do paint your stand walls you must clean up the area by removing paint can's etc. Any paint left on the venue floor will be charged a removal penalty fee by the Svenska Massan.
Construction Materials and Decor - NEW
Materials in stand walls and ceilings (decorative ceilings in textiles and other materials) shall be of type-approved and fireproof materials i.e. not more flammable than wood. Chipboard, wood fibre board (non - porus) plywood and similar materials are acceptable.
Textiles and similar materials for covering walls or other decorations shall be impregnated to the level of fireproof. Corrugated board, styrofoam, straw and sawdust are not normally accepted as or in construction materials and decor. Textiles for use in ceilings shall be of woven netting type or so called sprinkler fabric and shall be impregnated to the level of fireproof.
Roofs for superstructures or closed in constructions shall be built in accordance with the aforementioned. For material selection roofing in excess of 30m2 the Svenska Massan Fire Protection Officer must be consulted. In the case of closed-in constructions smoke detectors must be connected to the Svenska Massan's fire alarm system - please contact us the Operations Team if you have any questions.
The organiser reserve the right to refuse admission to the exhibition to any person(s) without assigning any reason. They also reserve the right to order the expulsion of any person(s) whose conduct, in the opinion of the organisers renders such a course desirable. Canvassing by unauthorised person(s) is prohibited inside and outside of the event and will incur immediate expulsion or refusal of access to the exhibition. No handbills or placards may be affixed to any part of the building except by exhibitors on their stands and in the press office.
Employment of Labour - Code of Conduct
The organisers are not able to supply labour for handling goods and properties, but GT Exhibitions the official lifting contractor or your forwarding agent or stand fitting contractor will be able to offer assistance and advice in this area. Please do not employ casual labour in the hall. In the interest of the exhibition the organisers decision on any dispute concerning labour being employed must be taken as final. You should not make payments to labour staff to secure preferential treatment. Please report immediately to the Organisers Office any employees suspected of soliciting money for labour.
Stand Design & Walling
These basic guidelines must be followed when designing exhibition stands for this event. They have been introduced to ensure an event that is welcoming and not intimidating to visitors with good sight lines and excellent traffic flow.
Where these design guidelines have not been followed stand build approval will not be issued.
- Low walling is permitted to any open side of a stand to a maximum height of 1.2m. However, access to the stand on at least one side must be a minimum of 3m wide or 50% of the length of the wall if this is smaller (i.e the stand side is less than 6m in length). All stands must also meet with all relevant health & safety access/egress regulations.
- Only 40% of any open side is permitted to be `full walling`– i.e if a stand is 12m wide a maximum of 4.8m of full walling will be permitted.
- Any build above the height of 1.2m is considered `full walling` and this includes trilite, flagnet, materials, voiles, screens, graphics, showcases, louvred materials, etc.
- Fascia over open areas not more than 0.5m deep and not sited more 4m high (to the top of the fascia) and not less than 2.5m high (to the bottom of the fascia)
Please also remember:
- The back of the stand must be finished off to a very high standard
- No logo's overlooking neighbouring stands
- Any damage caused to the venue structures will be charged to the offending Exhibitor
Safety and demonstration of products
In order to safeguard people's health, safety and environment, the EU has common safety requirements that manufacturers must meet in order to freely sell and market products. Certain products must be marked with the so-called CE marking in order for them to be sold and marketed within the EU. If a product is marked it means that the product has been deemed to meet the basic safety requirements under one or more EU directives.
The Participant is responsible for the products or substances that are used or demonstrated at an Event do not imply any risk to health and accidents, and that to all other extents meet the requirements in accordance with current applicable laws, regulations and directives.
Hot Works Permits
Hot work implies tasks that involve spark production, soldering, welding, cutting, circular grinding or other work using tools that lead to heat generation. If there is no clear definition for what is classified as Hot Work, all work wherein there lies a level of uncertainty is to be classed as Hot Work. Hot Work is not permitted within the Svenska Massan, not even during the construction and set up phase, without authorisation from the Venue for handling flammable and explosive goods. The official responsible for issuing authorisation determines if the intended Hot Work is feasible. All Hot Work shall be carried out by persons who hold an approved Hot Work Licence. - please contact the Operations Team if you have any questions.
Emergency Exits, Hall Aisles
The emergency routed must be kept clear at all times. The doors along the emergency exit routes must be easy to open over their full width from the inside. Exit doors and escape hatches in the hall floors and the signs indicating their position may not be re-constructed, built over, covered or made unrecognisable in any other way. The aisles in the halls may not be obstructed by left-behind or protruding objects.
Each company is responsible for the cost of making good, restoring or renewing all damages or Dilapidation to the venue caused by the exhibitor or any persons employed or engaged on their behalf. Dilapidations include (by way of example only) marks caused by paint, distemper, mortar or any other adhesive substance (including carpet tape), bolt, screw or nail holes, boarding or any other material attached or adhering to walls, floors or any part of the building. The cost of making good will be assessed by the organiser and charged to the exhibitor. In their own interests, exhibitors should satisfy themselves to the condition of their site, both before stand build up and after breakdown.
Exhibitors occupying shell stands are also responsible for the cost of making good, restoring or renewing any damage or dilapidations to shell stand structures, floor coverings, light fittings, or any part thereof, whether caused by themselves or by any person or persons employed or engaged on their behalf. The cost of making good any damage will be assessed by the shell stand contractor and advised to the exhibitor. We advise that you only attach your exhibits by either the following; tape, velcro, patafix. DO NOT PUT ADHESIVE DIRECTLY ONTO THE PANELS, NO ADHESIVE POSTERS/STICKERS ARE ALLOWED TO BE USED DIRECTLY ON TO THE SHELL SCHEME PANELS. It is not permitted to screw, nail, glue paint or in any way cause damage to the Svenska Massan materials or equipment. Similarly, only Svenska Massan staff are permitted to affix wires to the ceilings or other parts of the building. Neither is permitted to mount or dismantle material belonging to Svenska Massan, such as stand walls fascia boards, spotlights etc. Should you or your staff cause damage to the venue's building, hall floor, its furnishings or equipment, you will be held directly responsible.
Carpets and other floor coverings must be laid with due regard to safety and may not protrude beyond the stand area. Only adhesive tape (e.g. PE or PP) may be used to fix such coverings and, when removed, must leave no residues. All materials used must be removed with no residues. Substances such as oil, grease, paint and similar materials must be removed from the hall floors immediately. Neither paint nor adhesives may be used on the hall floors. The wear occurring on the asphalt flooring in the halls may produce soiling of lightly coloured floor coverings. Svenska Massan does not accept any liability for soiled floor coverings. It is not permitted to anchor stand buildings in the floors of the halls. Exhibits or other parts may only be anchored to the floor in case of justified exceptions and subject to written consent of the trade fair company. No claims for the right to fit and use floor anchoring fixtures shall be accepted. Costs for repairing floors shall be borne by the exhibitor. The supply duct ventilation covers are used for air-conditioning the halls and must not be covered by floor coverings or structures.
Gothenburg Congestion Charge - New Important Information
When entering the city of Gothenburg there are traffic cameras located on all main highways and roads. The camera's register the vehicle details and a invoice will be sent after your trip. This legislation applies to all cars/lorries registered in Sweden and Europe.
Please see the click on the link about the congestion charges and any questions you might have: http://transportstyrelsen.se/en
Gothia Towers holds an alcohol service licence for the Svenska Massan premises restaurants, exhibition and meeting halls and other premises which means that only Gothia Towers AB have the right to serve alcoholic beverages. All alcohol served at the exhibition must be purchased from the holder or the alcoholic service licence: Gothia Towers/Svenska Massan. To apply for permission to serve alcohol - please CLICK HERE
Any other sales of alcoholic beverages is prohibited within the Svenska Massan premises.
Persons under the age of 18 years are not allowed admission to the exhibition halls during the build-up, breakdown periods and show days.
Exhibition stands including equipment and exhibits as well as advertising hoardings must be securely erected so that they are not a risk to public safety, in particular they should not endanger life or health. Care shall be taken during construction and dismantling that any possible consequences of hazardous situations arising from that work remain limited exclusively to the rented stand space.
Complex Stand Designs - in justified cases the organisers are entitled to commission a structural engineer to carry out a check of the stand safety at the cost of you the exhibitor. Any stand that exceeds 3.5m's in height will fall into this category if they are complex design.
All space only stands require official approval from us the Organisers. Plans should be sent no later Friday 7th July. If you are submitting a complex stands it may require a structural engineer to approve the structure. The cost of this service will be a direct service with you the exhibitor and the venue.
For a simple reference any height can be a complex stand but normally it is over 3.5m's in height with additional weight and structural considerations. ie: Ceilings, towers, lighting rigs, advertising boards etc.
Exhibition of motor vehicles
Each request is based on a case by case situation and approval is required from us the Organisers. For reference vehicle fuel tanks shall be filled and fitted with lockable caps, propane driven vehicles the main valve closest to the tank shall be additionally closed off. Please contact us the Operations Team for more information and approval.
Empties/storage of materials
Storing of empties of any kind (e.g. packing and packaging materials) or filled containers (e.g stand construction materials) at the stands or outside the stands in the halls is prohibited. All storage items, empty/ filled containers must be delivered to the designated storage area. This service can be organised through GT Exhibitions. The expense will be with you the exhibitor.
Packaging and other flammable materials may not be stored in the exhibition halls during the event.
Stand cleaning is included for Shell Scheme packages and is for vacumming the stand only. Waste bins must be emptied by yourselves into the environmental stations - located in the loading area during the show days.
Space Only stands must order their own through the official cleaning contractor Svenksa Massan. CLICK HERE to order.
Waste Disposal & Waste Management - NEW
For ECOC 2017 only, there will be an environmental station placed within the halls. This station consists of bins that all exhibitors/stand builders must use to dispose of their basic stand waste. If you need to dispose of Large Bulk Waste or Hazardous Materials you must contact the Operations Team
IF THE BINS ARE NOT USED AND RUBBISH IS LEFT BY AN EXHIBITING COMPANY ON THE STAND AREA. YOU WILL BE CALCULATED AND CHARGED BACK BY THE SVENSKA MASSAN .
A final cleaning of the exhibition area aisles and shell scheme stands will take place prior to opening. The aisles must be cleared by 1400hrs, stand construction can commence up until 2000hrs on the 18th September but only within your allocated stand area.
Any damage caused by the exhibitor or his/her agent in the exhibition grounds, its buildings or facilities, as well as rubbish left behind will be removed at the end of the event by Svenska Massan at the expense of the exhibiting company. All damage and remaining rubbish must be reported to Organisers.
The use of balloons filled with flammable gas is prohibited in the halls and exhibition grounds. Please contact the Operations Team directly for approval as there are regulations that apply to balloons filled with safety gas or helium.
Only laminated safety glass suitable for the relevant purpose may be used. Edges of panes of glass must be machined or protected in order to exclude any risk of injury. Tempered plate glass components must be marked at eye level. Any other appropriate versions may be permitted upon application, once the required specifications shall be submitted.
Constructional safety of stands
Exhibition stands together with their installations and exhibits, and any means of carrying advertising must be stable, so they do not jeopardise public safety and order, and in particular, do not present a hazard to life and health. Exhibitors are responsible for the static safety and may be required to furnish proof of same.
Stand Design – General Appearance
Exhibitors are responsible for designing their stands, taking into account criteria that typify the event in question. Partitions adjoining aisles used by visitors should create a more varied effect by the installation of showcases, niches, display and similar items. Where the rear of the stand adjoins that of a neighbouring exhibitor, its appearance must be kept neutral, so as not to adversely affect the appearance of the other stand.
If approval is granted to exceed the construction height, the Exhibitor is required to erect a stable, white partition, free of joints directly next to the adjoining stand.
Advertising Material/Presentations & Noise
Lettering referring to the stand or exhibits, company or brand logos must not exceed the prescribed construction height. They should contribute towards a harmonious overall impression. Presentations, optical, slowly moving or acoustic forms of advertising are permitted, as is the reproduction of music, provided that they do not cause annoyance to adjoining stands, to congest in the aisles, or drown out announcements by the fair authorities in the halls. The volume must not exceed 80 dB (A) at the boundaries of the stand, loudspeakers must be mounted facing into the stand. Wireless Microphones may not be used without permission - please contact us the Operations Team. Exhibitors are only permitted to distribute printed matter and to conduct advertising on their own stands.
Interference with the permanent building structure
No parts of the hall or technical installations may be damaged, contaminated or altered in any other way (e.g. through drilling or the insertion of screws or nails) they may not be painted or papered, nor may anything be pasted onto them. No parts of the hall or technical installations may be allowed to support stand fittings or exhibits. However, provided that no damage is caused to them, the columns/supports in the halls may be enclosed within the rented area, up to permitted construction height. Third parties must not be allowed onto any accessible part of the intermediate floor. Rigging can be provided by the Svenska Massan.
Unloading of Lorries/cars/ vans - New Mandatory
All vehicles unloading/loading for build up and breakdown have a time limitation of 30 minutes. All vehicles that arrive for unloading/loading at the Svenska Massan must book in a time slot with GT Exhibitions - please click here for more details
It is not possible to arrive to unload without booking a time slot.
All closed rooms must have a vision panel.
Laser Displays/ Equipment/ Laser Pointers
The risk assessment must take account of the main hazards associated with lasers, which are eye and skin burns, electricity and fire. The vast majority of accidents with lasers affect the eyes.
We the organisers need a Risk Assessment detailing the following: Laser output energy or power v Radiation wavelengths v Exposure duration v Cross sectional area of the laser beam at the point of interest v Accessible emission limit.
Laser hazard classifications are used to signify the level of hazard inherent in a laser system and the extent of safety controls required. All lasers should carry information stating their class and any precautions required during use.Lasers rated class 3 and above present a significant hazard and must be managed by a competent person (laser safety officer) to ensure safety during both installation and use.
Laser beams shall be at least 3 metres above the highest affected floor level at all times and arranged so that they cannot scan onto any person. Supporting structures shall be rigid to avoid any accidental misalingment of the laser(s).
Laser Equipment including mirrors, shall be placed out of the reach of the public. All fixed mirrors if approved use in the display area and have been correctly set, must be locked or otherwise secured in position so as to prevent subsequent or unauthorised readjustment. The alignment of the laser installation including any mirrors must be checked on a daily basis.
The means of electrical isolation of the mains supply must be provided adjacent to the laser machine. Adequate mains water supply must be provided adjacent to the laser where the laser is water-cooled.
An independent certificate of inspection of all installations may be required and this must be submitted to the venue before the event opens,
Powerful Laser Pointers
From the 1st January 2014 it is prohibited in Sweden to be in possession of or use powerful laser pointers without a licence issued by the Swedih Radiation Safety Authority. Breaching the provision risks a penalty of a fine or imprisonment for a maximum of two years.
Powerful laser pointers can cause permanent eye damage at close range.
The Swedish Government has taken the decision to prohibit being in possession of and using powerful laser pointers with a licence. Offences can be penalised. A precondition for a licence from the Authority as of 2014 is the applicant not only demonstrating a need to use laser pointer, but also demonstrating the device safe use in terms of radiation protection.
Powerful laser pointers : Refer to battery powered pointers belonging to laser classes 3R, 3B and 4. This ordinarily implies laser pointers than 1 milliwatt (mW)
Ceilings in Stands
Stand areas may have a closed ceiling without sprinkler protection of 30sqm. However, in this case an area of at least 2.50 m in width must be of an open ceiling design around the closed ceilings. This also applies to the distance to neighbouring stand space unless the
neccessary distance is otherwise ensured in consultation with the respective stand neighbour. That is, between two closed ceiling
areas, there must be an open ceiling area of at least 5.00 m in width. In this respect, it is immaterial whether they are situated on different stand spaces.
Sprinklers must be installed if more than 30 m2 of stand area has closed ceilings or the safety distance between stands with
closed ceilings is less than 5.00 m. Closed ceilings are not permitted on the top floor of two-storey stands. Where the installation of a sprinkler system is required, please contact the Operations Team. The sprinkler system will be fed from supply ducts in the hall floor.
Ceiling fittings must be loaded with a maximum of 50kg. Only approved wire locks may be used. If safety calls for it the Svenska Massan reserves the right to secure or increase the number of wires at the exhibitors expense.
Night sheets must be made of inherently non-flammable material or of material satisfactorily treated to
render it non-flammable. They shall be stored rolled-up and firmly secured and not cause any obstruction while not in use.
All plastic, including plastic plants, trees, etc, must conform to the above standard. Polycarbonate materials, such as Lexan and Makrolon are acceptable.
Timber under 25mm thick must be impregnated to Class 1 standard. Treated materials should have ‘BS476-Part 7, Class 1’ marked on them. Boards, plywood, chipboard, etc, must be treated if under 18mm thick. The exception to this is MDF, which is acceptable for use due to its density. MDF may not be machined on site, as its dust is hazardous to health.
Upholstered seating must be non-combustible and marked with the appropriate EU standard.
Stands should be designed to ensure that it is not unreasonably difficult for a disabled person to access their stand as required by the Disability Discrimination Act 1995. Platforms that exceeds 38mm in height or a part platform that exceeds 20m² AND 38mm in
height, MUST ensure that it is accessible to the disabled visitor and should contain clear and specified access and constructed in such a way as to conform to the following:-
Bevelled with a ramp of no more than 5° (1:12 gradient);
A minimum of 1000mm wide; and fitted with a handrail on each side or other such division to avoid any trip hazard resulting from the change of floor levels.
Doors and gates forming part of an escape route shall be hung to open in the direction of escape, clear of any steps or landings, and shall where necessary be recessed so that when open they do not obstruct the required width of any gangway, corridor, passageway, staircase, landing or other escape route. Such doors shall be free from fastenings other than panic bolts of type and pattern and installed in accordance with BS EN 1125. Doors serving staff areas may be provided with simple lever handles, complying to BS EN 179, or push pads complying with BS EN 179.
Where any door or gate is at the head or foot of stairs, a landing shall be provided between the door or gate and the top or bottom step. The depth of the landing shall not be less than width of flight.
In exceptional circumstances and where permitted, any inwards-opening door or gate used by more than 50 persons, shall be so arranged, that it can be locked back in a way that requires a key to release it and, when locked back, it does not form an obstruction or reduce the required width of an exit. A notice stating “THIS DOOR TO BE KEPT LOCKED BACK IN THE PUBLIC POSITION WHILST THE PREMISES ARE OPEN TO THE PUBLIC”, in 10mm letters must be displayed adjacent to the door.
Fumes, Vapours, Gases, Liquids, Dusts and Fibres
Any exhibit, process or feature that is likely to generate and/or emit gases, vapours, liquids, fumes or dusts into the venue shall be so constructed so as not to be prejudicial to health or a nuisance and shall comply with the requirements of the Control of Substances Hazardous to Health Regulations.
Formless fluids usually produced by chemical processes involving combustion or by the interaction of chemical substance. A gas will normally seek to fill the space completely into which it is liberated e.g.nitrogen gas widely used in vessels due to its chemically inert properties.
The gaseous form of a material normally encountered in a liquid or solid state at normal room temperature and pressure. Typical examples are solvents, e.g. thinners that release vapours when the container is opened.
A state of matter with definite volume but no definite shape, like water. The routes of entry for liquids could be ingestion and skin contact. If finely dispersed, they become a mist and therefore inhalable.
Solid particles formed by condensation from the gaseous state e.g. lead fume.
These are solid airborne particles, often created by operations such as grinding, crushing, milling and sanding e.g. mdf dust. The size of the dust particles is important as there is a difference between inhalable and respirable dusts and the nature of the hazards they present.
Dust may be created that is made up of tiny fibres e.g. textile fibres. The fibres may become airborne during certain processes. The fibres may be so small that they fall into the respirable range and as such may be inhaled deep into the lungs.
A substance made up of small particles of carbonaceous matter in the air, resulting mainly from the burning of organic material, such as wood or coal. Full details of the hazards arising, how they are harmful to health and the range of control measures which will be implemented must be provided to the venue at least 28 days before the event by the submission of a suitable and sufficient COSHH assessment carried out by a competent person.
The show organiser must ensure the level of risk is reduced to as low as is reasonable practicable and to this end eliminate exposures to substances harmful to health.
Electrical Installations For Stands.
These installations shall be performed under the responsibility of individuals capable of devising and carrying out the works in compliance with current regulations, and aware of the special hazards involved in this type of event. Bill Moule & Sons are the official electrical contractors for ECOC 2017.
Access to the technical premises and equipment
All accesses to the technical premises and safety equipment must be kept clear at all times. Inside the stands, only finishings that do not obstruct the opening of said access areas are acceptable. The doors of all the rooms are locked. No exhibitor shall be allowed to change the locks in order to install a personal system. No one shall be authorized to intervene in any manner whatsoever on the structural elements of the building including fixtures, fittings and technical equipment.
Special Prohibitions/ Smoke/Flames/Signage/Flammable Liquid/Waste
It is forbidden to smoke inside the establishment. Likewise, the use of open flames is not allowed, including the demonstration of equipment. The use of green letters or white letters on green background is prohibited; these colours are reserved for the general safety signage.
No flammable liquids may be stored in a stand. It is forbidden to store combustible packaging or waste in the stands and aisles. Such packaging and waste must be removed as and when they are produced.
Exhibitors are prohibited from disassembling or removing the fixtures of the establishment (parapets, handrails on stairs, fire extinguishers, boxes of all kinds, etc.). The use of any cooking or heating device is prohibited inside the stands, with the exception of microwave ovens with a power capacity of less than 3.5 kw/h.
The compressed air supply in the Svenska Massan premises is 6kp/cm2 (600 kPa, 6 bar), connectors are KLO and cejn type and connections are to be requested through the Svenska Massan. Contact Caroline.Bender@svenskamassan.se for further information
The supply in the Svenska Massan is 3kp/cm2 (300 kPa, 3 bar), connectors are Nito or R15 type and connections are to be requested through the Svenska Massan. Contact Caroline.Bender@svenskamassan.se
Hardwire Connection & WIFI
ECOC 2017 will be providing a free wifi service within the halls. If you wish to use your own wireless network this is required to have an advance approval by us the Organisers and the Svenska Massan - CLICK HERE to contact the Operations Team.
We the Organisers & the Svenska Massan are not responsible any hacking or other damage caused by a third party - it is the responsibilty of the exhibitor to take security measures that are deemed necessary.
If the exhibitor wishes to use their own networking equipment for hardwired connections please contact the Operations Team for approval.
The exhibitor is responsible for their own equipment as well as installation and configuration of same. Svenska Massan is not responsible for faults and damage to the exhibitor's equipment unless this is solely and exclusively the fault of the Svenska Massan. We the organisers recommend that the participants guest equipment is security protected with personal hardware or software firewalls, regularly updated virus protection programmes and that VPN is used for connection to the exhibitors own network.
The venue reserves the right to charge a support fee in accordance with the current price list for call-out support if the fault turns out to lie outside the Svenska Massan's demaracation of responsibility or within the exhibitors own equipment network.
The exhibitor is responsible for the legal, ethical, moral and generally accepted internet and email conduct when communicating across the Svenska Massan's network. The venue reserves the right to disconnect and/or limit a user's right to use of the network if rules and conditions are not respected.
The venue is not liable for the functionality or content of any internet site or service connected to the Svenska Massan's network.
The Svenska Massan will conduct service and necessary maintenance but does not guarantee the full and complete functionality or security of WIFI and internet services without any delay in or interruption to service.