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Handling of Exhibits

Entry and Exit Times
Entry to the halls is allowed from 0800-2200hrs on Friday 15th September and Saturday 16th September for set up of space only stands. And from 0800 until 2100hrs on Sunday 17th September for shell scheme exhibitors and space only sites.
Any shipments for shell scheme stands arriving before Sunday 17th September will be diverted to the official freight handler’s advance warehouse.
Off-loading of goods and loading of empties is only permitted until 1700 hrs on 17th September. Off-loading and loading is not permitted on the opening morning of the show and during the show open hours.
Breakdown – All exhibition material must be removed from the halls by 1300 hrs on Thursday 21st September. The organisers reserve the right to remove any materials from the halls after this time and forward any charges to the exhibitor concerned. The exhibitor may also incur penalty charges from the venue. No vehicles will be given access to reload until 1730 hrs on Wednesday 20th September.
Delivery and Lifting of Exhibits
Exhibits sent direct to site should arrive after 0800 hrs during the official build-up days and all vehicles must be pre-booked and a time slot allocated (see further information below).
Svenska Massan Exhibition & Congress Centre
ECOC 2017
Exhibitor Name & Stand No.
Massans gata 6
41251 Goteborg
Transport contractors will not leave goods without obtaining a signed receipt and you should arrange for a representative to be on the stand to receive them. If you use the services of GT Exhibitions, you do not need to be on-site to sign for your shipment. The venue and the organisers cannot accept deliveries on behalf of exhibitors. All packages should be clearly labelled and show the name of the event, your company name and stand number.
Please ensure the driver has details of the company/stand no. he or she is delivering to, and on the breakdown, who they are collecting on behalf of. Due to restricted space there are very strict limits on how long a vehicle may unload at the venue.  Vehicles have approx 15 minutes to unload and must depart immediately.  You cannot park in this area for the duration of the event. There is parking for trucks available elsewhere in the City and information on this can be found later in these instructions.
Cars and small vehicles (max. height 2.1m) should park on level 2 of the Garda Affarscentrum car park and use the walkway leading to the Swedish Exhibition & Congress Centre.  Trolleys are available at the walkway for transporting smaller goods.
Alternatively, goods can be sent to the official freight forwarder’s on-site advance warehouse between the 11th – 14th September where they will be held until your move-in date and deliver to your stand.  There will be a charge for this.
The address for advance deliveries is: -
GT Exhibitions Ltd
c/o Svenska Massan Exhibition & Congress Centre
ECOC 2017
Exhibitor Name & Stand Number
Massans gata 6
41251 Goteborg
Please ensure the driver's paperwork and packages are clearly marked with the show name, exhibitor name and stand no.
Goods may also be collected from the advance warehouse at the close of the event.  However, goods will only be available for collection from 0700hrs on Friday 22nd September.  Hauliers/transport companies collecting must give sufficient proof that they are permitted to collect on the exhibitor's behalf.
All vehicles delivering & collecting during the official tenancy period must have pre-booked a time slot at least 5 days in advance.
Please complete the time slot booking form CLICK HERE and return to
Time slots are issued on a first come-first served basis so we strongly recommend that bookings are made as early as possible. Failure to pre-book a time slot will result in delays in your vehicle being unloaded/reloaded and extra charges being applied.
Cars using level 2 of the Garda Affarscentrum car park do not need to book a time slot.
It is essential that unpacking in the halls is restricted to small exhibits or those items, which cannot travel out of their cases without risk of damage. You or your agent should therefore arrange for your shipping or transport contractor to unpack major items away from the hall.
To ensure the efficient entry of exhibits, only the following contractor will be permitted to operate mechanical lifting equipment at the venue: -
GT Exhibitions Ltd
25-27 Blackwell Drive
Essex, CM7 2PU
United Kingdom
T: +44 (0) 1376 567567
F: +44 (0) 1376 335034
If you require assistance for the unloading, lifting and positioning of your exhibits you must make arrangements with this contractor. GT Exhibitions can also assist with any freight forwarding requirements you may have and a list of their overseas partners, please CLICK HERE for details.
Weight Loads
Exhibits weighing 100 kN/m2 (10 t) per square metre floor area (distributed weight, not concentrated loads) require a support construction adapted to the load-bearing capacity of the hall floor. 
Storage - packing cases etc
The organisers are unable to provide storage for packing cases, etc. These must be removed from the areas around your stand before the halls are opened for the exhibition. You should therefore make prior arrangements for the safe keeping of such items with the appointed handling contractor, GT Exhibitions or with your shipping and forwarding agent.
Whilst every effort is made to return your empty packaging as quickly as possible, it can be some hours before everything is delivered back. We therefore, recommend that you do not book return flights for immediately after the close of the exhibition.
Please note, that exhibitors are forbidden to store exhibits or packing materials behind their stands due to the fire risk.
Courier Shipments
Courier shipments should be addressed to GT Exhibitions advance warehouse and never direct to your stand. There is a charge for this.  
The address is as follows: 
GT Exhibitions Ltd.
c/o Svenska Massan Exhibition & Congress Centre
ECOC 2017 
Exhibitor Name & Stand No
Massans gata 6
41241 Goteborg
We strongly advise exhibitors from outside the EU NOT to send goods via courier companies (Fedex, UPS, DHL, etc).  The only commodity that should be sent is printed matter, with a very low value.  Even then we cannot guarantee your courier company will deliver the goods without problems.  The duties and taxes payable box should be for the account of the shipper.  It is vital the waybill mentions ECOC 2017 and the exhibitor name and stand no. It is also imperative that you send a pre-advice of your shipment to GT Exhibitions prior to arrival, with a copy of the waybill and invoice/packing list.  Failure to pre-advise GT Exhibitions means they are unaware your shipment exists and subsequently cannot be held responsible if it is not delivered to your stand.
Depending on the courier company you use and the commodity you are sending, the goods from outside the EU may get stuck in Swedish Customs.  Please see paragraph regarding Customs clearance.
NB:  Please note that the venue address cannot be used as a postal address for the venue for packages or freight. Please be advised that the venue does not accept or store any packages and will pass on any items received to the freight forwarding company.  This will result in a charge to release any items sent to the above address.
Customs Clearance
We strongly recommend you utilise the services of the official freight forwarder, GT Exhibitions Ltd. who can assist you on all Customs matters and as an alternative to the ATA Carnet can clear temporary goods under a temporary import bond.
Courier shipments arriving from outside the EU that require Customs Intervention by GT Exhibitions will be billed to the exhibitor accordingly.  
Return Shipping
Exhibitors who utilise the services of GT Exhibitions on the inbound will be visited by them during the show, to discuss return shipping requirements. Those exhibitors who do not use GT Exhibitions on the inbound can also make arrangements to ship back with them and should visit their service desk before the show closes. Return shipping labels will be available for those exhibitors who need them.
Truck Parking
24 hour parking for trucks is available at Liseberg lorry park (Sofierogatan), which is accessible from Örgrytevägen.  However, the time limit is 24 hours, which means that vehicles that need to be parked around the clock must be moved within this period.
There is also parking for trucks at Stigs Center, which is on Importgatan in Hisingbacka.  Parking of heavy goods vehicles that weigh more than 3.5 tons (total weight) is not permitted on public roads.  This applies every day, between 19.00 and 07.00.
Low-emission Zone
Gothenburg operates a low-emission zone (LZE), where the most polluting vehicles are regulated in some way.  Vehicles may be banned or in some cases charged if they enter the LEZ when their emissions are over a set level.  Foreign as well as Swedish vehicles are affected.  Further information can be found at the below web address.
Congestion charge/tolls
Gothenburg also charges a congestion charge/toll to enter certain parts of the City.  Costs vary depending on the time of day your vehicle enters the congestion zone.  Since 1st January 2015 foreign vehicles are also liable to pay the toll to enter the congestion zone.  More information can be found at the below web address.